Delivery
The goods are usually shipped the same day, if they are in stock, and ordered no later than 12:00 (noon) CET.
The specific delivery time is stated at the individual item in the webshop, and is based on an order no later than 12:00 CET. If you place the order after 12.00 CET, the goods will be shipped the following weekday. If the goods are not in stock, there will usually be a delivery time of 1-3 weeks. We always send an email about the expected delivery time as soon as possible.
Museliving provides delivery with Truck, GLS or DSV, if you do not want to pick up your order yourself.
When delivered to a home address, and you have indicated where the package can be put, the risk and responsibility passes to you once the package is delivered. When you specify where the package can be put in case of home delivery, it is important that the haulier can access easily with a regular pallet lifter.
Regarding redelivery
If there is no one at the delivery address to receive the goods, and if you have not made an agreement that the goods can be placed at the address, the haulier will take the goods back and try delivery with a redelivery. If you refuse reception in order to have the order delivered at another time without an agreement with Museliving on this, this is also considered a redelivery. The price for a redelivery is 30 EURO.
If you want delivery at a specific time or outside the time of 8:00 – 16:00, this can be arranged at an additional charge.